SALMon: A SOA System for Monitoring Service Level Agreements

In this paper we present SALMon, a tool assessing the satisfaction of service level agreement (SLA) clauses by service-oriented systems. SALMon itself is organized as a service-oriented system that offers two kind of services: 1) the Monitor service that measures the values in execution time of dynamic quality attributes (like response time or availability), and 2) the Analyzer service that detects and reports violations of SLA clauses from the values obtained with the Monitor. The SALMon tool is highly versatile, allowing: 1) both active testing and passive monitoring as strategies, 2) different types of technologies for the monitored/tested systems (e.g., Web Services, RESTful services), 3) agile definition of measure instruments for new quality attributes. The service-oriented nature of SALMon makes it scalable and easy to integrate with other services that need its functionalities.